Thanks for shopping at www.rusorganic.in
If you are not entirely satisfied with your purchase, we’re here to help. All products are only eligible for refunds and return only if they’re kept at 0-4 degrees at all times, failing to do so
will lead to the juice getting spoilt and your claim will be null and void.
All refunds and returns are on sole discretion of Bot Organic Pvt Ltd upon the
verification and confirmation done by its employees and management.
RETURNS: You have 3 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase (email invoice will also be considered valid)
REFUNDS: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate store credit on our online ecommerce platform.
Refunds and returns are deemed valid only if there’s a problem with the product (product gone bad or some foreign particles found).
SHIPPING: You need to keep the products ready so our delivery boys can get them collected. We will call and let you know when the next pick up will take place.
CONTACT US: If you have any questions on how to return your item to us, contact us.
Our address in bhiwandi
7AM To 10AM, 4PM To 8PM
11AM To 1PM(For Corporate)